Tuesday 5 May 2020

Salesforce Work.com Capabilities

Salesforce announces  Work.com to help companies and communities to safely reopen after lockdown. Here’s the summary of features and pricing:

Command Center: 360-degree view of return-to-work readiness across locations, employees and visitors, make data-driven decisions, take action and communicate effectively - GA in June 2020

Contact Tracing: Ability to manually trace health and relationship contacts in a safe and private manner by data from individuals who are infected or potentially exposed to an infectious disease - GA in May 2020

Emergency Response Management: To manage all types of emergencies, deliver care to those affected and allocate resources and services quickly - GA in May 2020

Employee Wellness: To monitor and analyze employee and visitor health and wellness - GA in June 2020

Shift Management: To orchestrate the eventual return of employees to the office through shift management capabilities that can help reduce office density - GA in June 202

myTrailhead for Employees: To  help employees skill up on new ways of working with out-of-the-box training, learning and wellness programs - GA in June 2020

Volunteer & Grants Management: To help organizations fulfill their relief goals with flexible, scalable tools that streamline volunteer coordination and grant-making processes

Pricing: (All the features are included as add-ons of Salesforce license)


  • Command Center and Shift Management + Employee Wellness  - Starting from $5 per user per mont
  • Emergency Response Management Contact Tracing - Add-on starting from $50 per user per mont
  • myTrailhead for Employees -  $25 per user per month.